Services / Managed Optimization
Service 06 — recurring
Deployment is the beginning, not the end.
The biggest fear that stops SMEs from automating: "what happens when it breaks and the person who built it is gone?" This service is the answer. Your workflows stay monitored, maintained and improving — under a monthly agreement with a defined SLA.
What's included
Eight things happening every month.
Monitor
Health checks and alerting on every active workflow.
Maintain
Fixes when connected tools change their APIs or behaviour.
Optimize
Slow or error-prone steps identified and improved.
Modify
Small changes as your process evolves — without a new project.
Integrate
New tools connected into existing workflows.
Tune
Prompts and rules refined as real data reveals edge cases.
Review
Performance against the metrics set at design time.
Report
A monthly report a business owner actually reads.
What you get
Description, benefits, deliverables.
A monthly retainer tiered by the number of active workflows and support hours; AI/API operating costs passed through transparently at cost.
Automation you can rely on without hiring for it; workflows that improve instead of rotting; one accountable partner.
SLA-backed support · monitoring dashboards · monthly performance report · improvement backlog · change log.
Attached to every implementation. Available on its own.
Already have automations someone else built? We can audit, adopt and maintain them.
Request a Workflow Audit